Galileo

Embed Galileo®’s HR expertise
into ServiceNow Now Assist

Enhance your NowAssist experience with world-class HR industry best practices, research, and data from the world’s most trusted HR advisors, The Josh Bersin Company! Get an instant, expert-level understanding of people, talent, and workforce strategy within the context of your day-to-day workflows, existing company data and documentation, and current HR Tech stack.

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Go from data to decisions in seconds

“Accurate, accessible data is a fundamental requirement for driving core business transformation, ServiceNow has a unique ability to connect workflows with data across both the ServiceNow AI Platform and third-party systems. This new integration with Galileo® allows HR teams to gain instant access to trusted information from across their organization and Galileo®’s extensive knowledge base. These AI-powered responses enable fast, informed decisions that move the business forward.”

- Brett Tearney, VP of HR Service Delivery Product Management, ServiceNow

Powerful. Intelligent. Versatile.

Whatever you need, whenever you need it, Galileo® is your ‘always-on’ trusted HR expert.

Comprehensive Expertise

Galileo®’s knowledge bank covers every aspect of HR, curated and tuned by our trusted team of HR experts and advisors.

Gain access to 50,000+ pages of Josh Bersin Company research, thousands of blogs and countless hours of multimedia, to generate verifiable responses based on verifiable information. All response attribute sources to each answer, with specific references and further learning content from the Josh Bersin Company’s Galileo® library.

Expanded Experience

Enhance productivity and enable smarter decision-making with an always-available HR business partner

ServiceNow Now Assist users can now benefit from real-time access to HR expertise on work, recruiting, talent, learning, leadership, business, and HR technology, grounded in 25+ years of research by The Josh Bersin Company and featuring partner insights on global employment practices, leadership assessment, skills by job role, and retention benchmarks.

Streamlined Access

Integrating Galileo®’s corpus into Now Assist provides Josh Bersin Company's expertise without adding to your tech stack.

Internal HR teams and other core business functions of major organizations can access world-class HR expertise and guidance that was previously only available in the Galileo® agent, without needing to add to their existing technology suite, undergo additional employee training, or conduct arduous and time-intensive data privacy and technical reviews.

Supersize your knowledge. Supercharge your productivity.

Enhance the Now Assist experience with Josh Bersin Company’s world-class HR industry best practices, research, and data, now accessible into your existing workflow & processes. Studies have shown that employees using AI tools in their daily work see:

40%

higher quality results

25%

faster task completion

2x

resolved support issues