Powering the Frontline Workforce
Frontline workers are the backbone of the global economy, representing 80% of the workforce and shaping customer experience across industries—from healthcare and hospitality to logistics and retail.
Course Overview
In this course, you will discover the unique challenges these essential employees face, including high turnover, skill gaps, and underinvestment, and learn how leading organizations unlock business value through competitive pay, robust training, and empowered frontline management.
Explore how technology and data-driven insights can streamline operations, boost engagement, and transform frontline roles into strategic assets. By prioritizing culture, unified HR solutions, and leadership development, organizations can drive retention, elevate performance, and create workplaces where frontline talent thrives.
Questions You'll Explore:
Who are frontline workers and what is their critical role?
What are the key challenges and the economic impact of the frontline workforce?
What steps do you take to elevate frontline workforce as a strategic priority?
A look inside the platform
Explore platform features first hand.
Enroll in Powering the Frontline Workforce.
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